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We can help you identify your business goals and challenges and come up with a most efficient solution
Telco Growth is live now!
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October 2
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12 PM EST (18:00 CET)
Employees spend excessive time on routine tasks, leading to service delays and poor customer experiences.
Lost paper forms and slow estimation processes create bottlenecks, especially during peak seasons, when employees struggle to handle customer requests.
Manual order processing causes confusion among staff, heightening the likelihood of mistakes and order cancellations.
Out-of-sync information systems across locations drive up costs and slow down management, making scaling the business expensive.
Challenges:
The restaurant chain couldn’t expand efficiently as staff still relied on manual methods for delivery planning and food preparation, which caused poor service quality.
Solution:
We’ve built a single management platform which included an admin panel, a mobile app for the cooks, and a mobile app for delivery drivers.
Result:
10%
faster order processing
45%
company’s turnover growth in the first year
Challenges:
The coffee delivery company struggled with manual order processing — it led to frequent mistakes and order delays in peak hours with up to 160 orders per morning.
Solution:
We’ve built an order management system which included an application for the barista, administrator and driver.
Result:
15 min
delivery time after implementing the new platform
Challenges:
The national tire company lacked automated accounting — because of manual paperwork, fewer clients were served, tire shops were overloaded, and the company lost profit.
Solution:
We’ve built a management platform and a mobile app for employees to automate order and staff management, increase tire shops capacity, and reduce the number of ERP operators on site.
Result:
26x
profit growth in 2022
Challenges:
The HVAC manufacturer’s installation partners relied on paper-based measurements, so technicians had no time to address all requests during peak seasons.
Solution:
We’ve built an order management platform and a mobile app for field workers and technicians so that installation companies served more customers and made larger orders.
400M
320+
40+
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Can the platform be integrated with other tools I already use?
Yes, one of the key advantages of a custom BPM platform is its ability to integrate with existing tools and software systems. Whether you’re using third-party software for accounting, inventory, or CRM, we ensure connectivity to maintain data consistency across all platforms.
Is it difficult to implement a custom BPM platform?
While the platform is custom-built to match your business needs, our team ensures a smooth implementation process. We handle everything from initial setup and system integration to employee training, so your business can begin benefiting from enhanced automation and operations quickly.
Can this platform scale as my business grows?
Absolutely. The custom BPM platform is designed to grow with your business. Whether you’re adding new delivery locations, handling more orders, or hiring more staff, the platform can be adjusted to meet increasing demands without disrupting your operations.
What support do you offer during and after implementation?
We have in-house designers, analysts, and developers who can engage with the project from start to finish.
Let us show you how a BPM platform can help your business grow!
Ready to build your customer BPM platform or want to learn more? Reach out, we'll be glad to talk.